Frequently Asked Questions
How does it work?
Check out the Product Page for a detailed step by step instructions on how to use your
My incense trail keeps falling apart. What am I doing wrong?
Not all incense powder is created equal - if your incense powder is too fine, it won't hold it's shape well. Try looking for a more coarse incense powder at your local shop.
Do you ship to my country?
We offer free world wide shipping to over 28 countries. To check to see if your specific country is supported, check out our Shipping Policy page.
Where is my order?
This item is a PREORDER. It will typically ship 6-8 weeks after purchase.